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The first release of the ClarisWorks FAQ. Covers all six CW document types, and includes useful tips and ResEdit hacks, such as changing the default font and measurement. This version is in plain text format. I'm uploading a StuffIt-compressed version in ClarisWorks 2.0 format. -- | macfaq@aol.com | AOL, Good Times and ZTerm FAQs | Les Jones | lesjones@usit.net | ftp://usit.net/pub/lesjones/ | ClarisWorks Frequently Asked Questions by Les Jones macfaq@aol.com May 9,1995 For use in a word processor, display in 9 point Monaco or 10 point Courier with rulers set to 7 inches. Purpose This document answers frequently asked questions (FAQs) about ClarisWorks for Macintosh. It is intended to reduce the number of repetitive questions about ClarisWorks that have been asked and answered on many occasions. Please read this file before posting questions about ClarisWorks. Posting frequency and availability The FAQ will be posted once a month to the Usenet newsgroups comp.sys.mac.apps and comp.sys.mac.comm. It will eventually be available on news.answers and comp.answers, but those groups are moderated, and it may take several months before the FAQ is approved by the moderators. Once approved, the FAQ will be posted to those newsgroups, and will be available via FTP from rtfm.mit.edu in the pub/usenet directory. This FAQ, along with the America Online, Good Times Virus Hoax, and ZTerm FAQs, is available via FTP from usit.net in the pub/lesjones directory. 1.00 General Questions 1.01 Where can I get ClarisWorks tech support, updaters, templates, etc., online? AMERICA ONLINE Keyword "claris" APPLELINK Third Parties: Claris CLARIS BBS Call 408-987-7421 with settings of 8 data bits, no parity, and 1 stop bit. COMPUSERVE GO CLARIS EWORLD Shortcut "claris" INTERNET FTP ftp.claris.com WORLD WIDE WEB www.claris.com 1.02 What are the current versions and updaters? Note: this information is for U.S. versions only. International versions are different in some cases. 3.0 series --> no updates; 3.0 is the latest 2.0 series --> 2.1v4 1.0 series --> 1.0v4 There are free updaters available within the series. There are no free updaters from one series to another, e.g., from version 1.x to 2.x, or from version 2.x to 3.x 1.03 What new features are in different versions? VERSION 2.0 Paint module Slide show Outliner Macros VERSION 2.1 Auto-hyphenation PowerTalk support Excel 4.0 translator ClarisWorks 1.0 translator VERSION 3.0 Word Count Full cross-platform file compatibility with ClarisWorks 3.0 for Windows Claris Assistants Partial support for Macintosh (AKA System 7.5) Drag and Drop Fat binary: accelerated for PowerPC MacWrite Pro translator 1.04 Is there a free update to version 3.0 online? No. Version 3.0 is a pay upgrade. 1.05 Where can I get more XTND translators? ClarisWorks uses Apple's XTND translator system. XTND is a standard translator format, so you can add third-party translators to ClarisWorks. Simply place them in the Claris Translators folder (located in the Claris folder inside the System Folder). The translator mother lode is Dataviz' MacLinkPlus. With MacLinkPlus installed, the popup menu in my Save As dialog box is two feet tall. MacLinkPlus costs about $75, but is presently free with the purchase of System 7.5 (but not with the lower cost System 7.5 upgrade), and is included with some Performas. R. Mark Fleming (markf@post.queensu.ca) has released his shareware Translation Package, which includes XTND translators for StartupScreen, Windows Bitmap (BMP), and PC PaintBrush (PCX), as well as filters for Apple File Exchange. Leonard Rosenthal leonardr@netcom.com has written an HTML XTND translator named HTML+ for creating World Wide Web pages. Includes examples specifically for ClarisWorks and Nisus. Jonathan Ryan Day (jrday@eecs.umich.edu) and Brian A. Sullivan (binky@eecs.umich.edu) wrote another HTML translator named, simply, HTML XTND Translator. Includes an example for ClarisWorks. Alan Coopersmith (alanc@soda.csua.berkeley.edu) wrote a TeachText XTND translator that reads and writes TeachText read-only documents (the ones with the newspaper icon). 1.06 How do I create default document settings? This is in the manual, but it's one of ClarisWorks' most overlooked features. First, create or open a document of the appropriate type (word processing, drawing, etc.). Make all of your settings: font, font size, margins, outline definitions, etc. Absolutely anything you want. Then choose Save As. In the standard file dialog box, choose Stationary from the Save As popup menu, and save your document in the Claris folder (which is inside the System Folder) with the appropriate name, as follows: Word processing ClarisWorks WP Options Spreadsheet ClarisWorks SS Options Drawing ClarisWorks DR Options Paint ClarisWorks PT Options Database ClarisWorks DB Options Communications ClarisWorks CM Options Works will use your settings whenever you create a new document of that type. The settings do not apply when opening an existing document. 1.07 What are frames? Frames are one of the least understood concepts in ClarisWorks. A frame allows you to embed one type of document into another. For instance, say you want a table of numbers in your word processing document. You would move you cursor to the tools palette and select the spreadsheet tool (it's the one that looks like a fat plus sign). Then you would use the spreadsheet tool to drag out a rectangle in your word processing document. Bingo! You would then have a mini-spreadsheet that could be resized and moved. You can place a paint, word processing, or spreadsheet frame in any document type except communications. Draw objects are handled somewhat differently. To place a draw object, you must paste it, or use the File menu's Insert command. 1.08 Why are my fonts and font menu messed up? You've probably noticed that the font menu in ClarisWorks and other Claris applications displays fonts in their original typeface. The font menu is actually a picture, stored in the Claris folder as a file named "Claris Fonts". When ClarisWorks launches, it checks for available fonts, then creates the Claris Fonts file. If the Claris Fonts file becomes corrupted, the font menu may appear in gibberish. Quit all Claris applications, and move the Claris Fonts file from the Claris folder to the trash. The next time you launch ClarisWorks, it will create a fresh, uncorrupted ClarisWorks Fonts file. If the problem persists, you probably have a corrupted font. Use Disinfectant to scan your hard drive. Besides checking for viruses, Disinfectant can sometimes detect corrupted files, including corrupted fonts. Corrupted fonts can cause many problems which are extremely difficult to trace. If your fonts are corrupted, reinstall them from your original font disks. Also, see the next section for more help with finding corrupted fonts. 1.09 Why does ClarisWorks crash when I launch it? One of your fonts is probably corrupted. Determining which font is corrupted is sometimes difficult. Try removing half of your fonts at a time, then launching ClarisWorks. Repeat. When CW stops crashing, you know that one of fonts in the last batch you removed was corrupted. Reinstall those fonts one at a time, launching ClarisWorks each time. When CW starts crashing again, you'll know that the last font you installed was corrupted. This method is called the halving technique. If that doesn't work, the problem may be with one of your extensions or control panels. Try restarting the computer with extensions off (under System 7, restart the computer with the shift key held down to disable extensions). If the problem disappears when extensions are disabled, one of your extensions is at fault. Use the halving technique in the previous paragraph to track down the offending extension or control panel. 1.10 What is "file not found"? Why can't I do a Save As? ClarisWorks depends on the XTND translation system and XTND translators to read and write non-ClarisWorks files, such as text files, MacPaint files, etc. If the translator system or translators are missing, you'll get a "file not found" error when trying to open documents, and you will be unable to save files in anything but ClarisWorks and ClarisWorks Stationery formats. *Make sure there is a file named "Claris XTND System" is inside the Claris folder, which is inside the System Folder. *Make sure your translators are stored in the Claris Translators folder, which should be inside the Claris folder. *Remove any duplicate copies of translators or the Claris XTND System from the System Folder and Claris folder. *If the files are in their proper place, quit ClarisWorks, and remove the XTND Translator List file. This file is located in the Claris folder under System 6, or in the Preferences folder under System 7. *If all else fails, rebuild the desktop by holding down the command and option keys while the computer starts up. When asked if you want to rebuild the desktop, click OK. If that fails to fix the problem, reinstall ClarisWorks from the original disks. 1.11 Why do I get "not enough memory" messages? Sometimes, these messages simply mean that your computer doesn't have enough memory (RAM) to open the applications you want to open. Other times, the message means that the application doesn't have enough RAM to open the selected document. ClarisWorks ships with a modest RAM allocation, so it sometimes has trouble opening large documents. To increase the allocation, quit ClarisWorks, select the icon for the ClarisWorks application, and choose Get Info from the File menu. Increase the Preferred Size (called the Current Size prior to System 7.1). How much should you increase it? That's hard to say. Try increasing it 25% at a time until the messages go away. If increasing the RAM allocation doesn't help, decrease the allocation back to its original size. 1.12 General tips *In ClarisWorks 2.0 and later, Command-N is the keyboard shortcut for No in Yes/No/Cancel dialog boxes. Command-period or the escape key can be used to press Cancel buttons. Command-Y, return, and enter are the keyboard equivalents for Yes. *When creating a new document, you can select the document type by using the arrow keys. You can also use the following keyboard shortcuts: Word processing Command-1 Drawing Command-2 Painting Command-3 Spreadsheet Command-4 Database Command-5 Communications Command-6 2.00 Word Processing 2.01 Can ClarisWorks 1.0, 2.0, or 2.1 do word count? Yes. Spell check the entire document, or just a selection (if you want a word count for the selection only). When ClarisWorks finishes spell checking the document, it reports the total number of words checked. That's the word count. It's a kludge, but it works in a pinch. If you frequently need word counts, copy and paste the document into a text editor that does word count, such as Rich Siegel's freeware BBEdit Lite. Version 3.0 includes a proper word count function. 2.02 How can I change the default font? Create a default word processing document, as described earlier in the FAQ. When you create new word processing documents, Works will use your custom defaults. However, ClarisWorks will not use your defaults when opening an existing file. This is a pain when using ClarisWorks to open text files from the Internet, which usually need to be viewed in a monospaced font like Monaco or Courier. CW's default font is 12 point Helvetica, which is proportionally spaced. Changing the default font with ResEdit Thanks to Paolo G. Cordone (pamolo@internet-eireann.ie) for these instructions! ResEdit is a powerful tool for modifying programs. Because it's so powerful, it has the potential to destroy files. Always use ResEdit to work on a copy of a file, never on the original file. If you received ClarisWorks with your Performa, and do not have a copy on floppy disk, you should be especially careful. ResEdit is available on most major online services, and via Internet FTP from ftp.support.apple.com. NOTE: I've tested this on ClarisWorks 2.0, and it worked fine, but I haven't tested it on other versions. Paolo reports that it works with most newer Claris applications which have an LCAL resource. 1. Make a copy of your ClarisWorks application. 2. Launch ResEdit, and use it to open the copy of ClarisWorks. 3. Doubleclick the LCAL resource. Doubleclick 128. 4. Choose Find Offset from the Find menu. In the Find dialog box, type D and click Find. 5. In the LCAL = 128 window, offset D will be highlighted. The highlighted region should be 15. To change the font, simply type in the hex value, as listed in the table below. Font name hex value (to be entered) --------- ------------------------- New York 02 Geneva 03 Monaco 04 Venice 05 London 06 Athens 07 San Francisco 08 Toronto 09 Cairo 0B Los Angeles 0C Times 14 Helvetica 15 Courier 16 Symbol 17 Mobile 18 *all 0's are zeroes* 2.03 How do I change the default measurement? Paolo pulls out another handy trick. Again, in the LCAL resource, using the same technique as before, go to offset F and change the byte from 00 to the following values: 01 for Millimeters 02 for Centimeters 03 for Picas 04 for Points. The default (00) is Inches. 2.04 How do I hide and show invisible characters? Invisible character include things such as spaces, tabs, carriage returns, and page breaks. Being able to see those characters during editing makes fast work of finding traveling tabs, spawning spaces, and recalcitrant returns. Command-; (Command-Semi-colon) toggles between showing and hiding invisible characters. In Works 2.0 and higher, this option is also on the button palette, where it looks like a picture of an arrow and a carriage return. This is a document-specific setting, so you can have documents that show invisibles, and documents that don't. You can change the default setting in preferences. 2.05 Why is the word processor so slow? The word processor is completely WYSIWYG (what you see is what you get). Among other things, that means that it constantly repaginates the document to make sure that lines are on the appropriate page. The constant repagination murders speed on documents of moderate size, even on fast machines. You can reduce the repagination somewhat by using page breaks to break your document into sections. Simply choose Insert Break from the Format menu at the appropriate locations in your documents. To see the page break character, type Command-Semi-colon to make invisible characters visible. The page break character looks like an arrow pointing downward. To delete the page break, select it and press the delete key. 2.06 Word Processing tips *Double clicking selects a word, triple clicking selects a line, and quadruple clicking selects a paragraph. *Before pasting a graphic, select the Draw tool from the Tools palette. (If you don't see the Tools palette, choose Show Tools from the View menu. The Draw tool is in the upper left hand corner, and is shaped like a large arrow.) When you paste the graphic, ClarisWorks will treat it like a graphic element instead of a text element. Graphic elements can be placed with greater flexibility. *ClarisWorks 2.1 and later can use Apple's Speech Manager or MacInTalk to convert text to speech. To use this option, open a word processing document and choose Edit Shortcuts from the Shortcuts submenu (under the File menu). Scroll down the list of buttons to find the lips button. Select the lips button and click Add. Type Shift-Command-X to open the Shortcuts palette, and click the lips button to read selected text. MacInTalk and Speech Manager are available on eWorld, or via Internet ftp from ftp.support.apple.com. *Use the Insert Date and Insert Time commands to put date and time stamps in your document. Works will automatically update the date and time whenever you open the document. 3.00 Spreadsheet 3.01 What's the spreadsheet rounding problem? The material below is from the Claris tech info library on America Online. I haven't determined which versions of ClarisWorks are affected. ClarisWorks: Calculated Cells Showing Round-Off Errors Updated: 93-03-04 Document ID: Problem: A calculated cell (e.g. =300-299.73) that has a Number format of General may display as 2.6999999e-1 or 0.26999999999999999 when 0.27 is expected. Solution: Use Number... from the Format menu to format the cell as Fixed. Cause: Calculating the difference between two large numbers that is in the range of -1 to 1 may produce results that are slightly off. This is due to the fact that ClarisWorks relies on the Standard Apple Numerics Environment (SANE) for it's computations and there are some precision related problems in SANE that ClarisWorks does not correct for. Updated: 8/3/92 Copyright 1992 TechInfo ID ADBEH921973480 3.02 Can I search for empty cells and replace them with something? No. 3.03 Spreadsheet tips *To quickly move selected cells, press the command and option keys and click in the destination cell. *When scrolling, it's easy to lose track of column headers. Select the cells you want to remain stationary, and choose Lock Title Position from the Options menu. The headers will stay in place while the rest of the cells scroll. *When opening a text file, you'll need to set the document type to Spreadsheet. Otherwise, ClarisWorks is likely to open the file as a word processing document. 4.00 Drawing 4.01 What's the difference between painting and drawing? Paint documents are bitmaps. Each point in the painting is black, white, red, blue, or what have you. Paint documents are like working with ink and paper. Once you've drawn something, the only way to remove it is to erase it. You can't easily resize objects, or change their fill color. Paint documents have limited resolution, and look jagged when printed. Draw documents consist of individual objects. Each object is mathematically defined. You can resize the object, change its fill color, fill pattern, or fill gradient, or adjust the color, thickness, and style of lines. You can delete entire objects without affecting other objects. Text is fully editable, and prints at the maximum resolution of your printer. Draw documents use less disk space and RAM than equivalent paint documents. In general, use draw documents whenever possible, particularly for text. Use paint documents only when you need a tool or effect that isn't available in the draw layer. Even then you may want to create a paint frame within your draw document. 4.02 Why doesn't text wrap work in my draw documents? Frame Links is turned off in the Options menu. Turn it on. 4.03 Who does rotated text print so badly? When printing to a QuickDraw printer (such as a StyleWriter or DeskWriter), the text will be printed as a 72 dpi bitmap. This also occurs with PostScript laser printers when the file has been saved as a PICT. In these situations, Claris recommends placing the text in a paint frame within the draw document. Before typing the text, set the paint frame to the printer's maximum resolution using the Resolution and Depth command in the Format menu. Maximum resolutions for various printers: ImageWriters: 144 dpi in Best mode DeskWriters: 300 dpi Laserwriters: usually either 300 or 600 dpi; consult owner's manual StyleWriters: 360 dpi 4.04 Drawing tips *Drawing objects are automatically snapped to invisible grid points. The autogrid makes neat drawing effortless, but allows only rough graphics positioning. For finer graphics placement, choose Turn Autogrid Off from the Options menu, or type Command-Y. *The selection rectangle normally selects objects which it completely encloses. With the command key pressed, the selection rectangle will select partially-enclosed objects. *ClarisWorks sometimes has trouble pasting large graphics, and reports that it's out of memory. To insert large graphics, use the Insert command under the File menu. This also works in other document types. *The Align Objects command is a terrific way to precisely align objects. It's one of my favorite features in the whole program. To use it, select objects you want aligned, then choose the Align Objects command under the Arrange menu. *Use your keyboard's arrow keys to nudge selected objects. *After drawing an object with, say, the circle tool, the arrow tool becomes active. To draw another circle, you'll have to select the circle tool again. Yawn. To keep the circle tool or any other tool selected, doubleclick it. 5.00 Paint 5.01 Why do I get out of memory messages in paint documents? You'll often get out of memory messages when trying to increase the resolution. Basically, ClarisWorks is good for 72 dpi work, and nothing better. ===beta testers: comments? If you're using 72 dpi and still get out of memory messages, quit ClarisWorks, and increase the memory allocation in the Get Info window. 5.02 Why can I open some GIFs and not others? I assume this has something to do with the different GIF formats, but I haven't had time to test that assumption. Any help would be appreciated. 5.03 Paint tips Double clicking the pen tool toggles between 100% and 800% views. The text, pen, and fill color palettes are normally limited to 81 choices. To get a larger palette, choose Preferences from the Edit menu, click the Palettes icon, and select Editable 256 Color Palette. While you're at it, click the Load Palette button and explore the palettes. 16 Hues is my favorite. These palettes are also available for the other document types. For fine editing work, choose New View from the View menu. Claris will create a second document identical to the first. In the original document, set the magnification to 800%. Now arrange the two windows so that both are visible. As you edit the original, magnified window, you can see the changes take effect at normal size in the second view. 6.00 Database 6.01 Can I open FileMaker databases in ClarisWorks, and vice versa? No. They don't open each other's files directly. If you need to exchange information between the two, you'll need to save the database in an intermediate format, such as text, DBF, DIF, SYLK, etc. These intermediate formats preserve the data, but not the layouts. DIF preserves the field names, text does not. ClarisWorks to FileMaker Open the database and choose Save As from the ClarisWorks File menu. In the Save As popup menu, choose DIF. Now launch FileMaker Pro and create a database with the same field names that were in the ClarisWorks database. They don't have to have the same names, but it will certainly make things easier. Then choose Import Records from the File menu's Import/Export submenu to import the text file. FileMaker will present a dialog box that allows you to match field names. FileMaker to ClarisWorks Open the database. You must select the records you want to export by using finds and omits. To export all records, do a Find All (Command-J). Then choose Export Records from the File menu's Import/Export submenu. ClarisWorks doesn't have an import function per se. You'll have to choose Open from the ClarisWorks File menu, set the Document Type popup menu to Database (this is important), and open the text file. If you used DIF format, ClarisWorks will have the correct field names. Otherwise, the fields will be named Field1, Field2, etc., and you'll need to rename them. 6.02 What's the difference between FileMaker Pro and ClarisWorks database? Oh, there's just a whole lot of differences. If you're serious about databases, get FileMaker Pro. As a registered ClarisWorks users, you can upgrade to FileMaker for $99. A FileMaker demo is available from the Claris support areas on various online services. Here are some of the differences: *FileMaker is faster. *Unlike FileMaker, ClarisWorks has no import/export functions, so there's no straightforward way to merge the contents of multiple databases. For me, this greatly limits the utility of ClarisWorks database. *FileMaker has its own scripting language. Scripts can automate a series of complicated tasks, such as finding, sorting, copying, pasting, printing, and much more. Scripts can even be assigned keyboard shortcuts. *You can create a button-driven interface in FileMaker. Buttons can be defined to do a single function, such as sorting or changing layouts, or they can activate scripts. *FileMaker has password security. You can protect the whole file, or you can create users with different passwords and different access levels. So, for instance, some users would only be able to read the database, others could read and edit data, others could define fields and modify layouts, etc. *FileMaker is networkable. A database can be stored on one machine, and accessed by other machines on the network. Multiple users can access and edit the database simultaneously. FileMaker is smart enough to prevent two users from editing the same record at the same time (record locking). *One FileMaker database can automatically look up data from other FileMaker databases. This gives it some of the abilities of a relational database. *FileMaker has repeating fields. *FileMaker supports AppleScript events. *FileMaker fields can include pictures or sounds. 6.03 Database tips *When opening a text file, you'll need to set the document type to Database. Otherwise, ClarisWorks is likely to open the file as a word processing document. *Getting the city, state, and zip code to look right on a mailing label can be tricky. To make it easier, create a calculation field that concatenates the city, state, and zip code fields. The formula is City & ", " & State & " " & Zip *Concatenation fields are useful for all sorts of things. For instance, create a Full Name field that concatenates the first, middle, and last name fields. When you need to search for a name, you can search the Full Name field without knowing if the name is the person's first, middle, or last. *When designing a database, it's a good practice to include a creation date field and a modification date field. Simply create two new date fields named Created and Modified. In Options, select the Auto Entry option for Variable for Creation Date or Modified Date, as appropriate. *Another good database habit is to assign a unique numeric ID to each record. Create a new number field called ID Number. Select Options, and choose Serial Number. 7.00 Communications Even though this was written for ClarisWorks, it applies to almost any program that uses the Communications Toolbox, such as SITcomm, VersaTerm, etc. 7.01 What is the Communications Toolbox (CTB)? The Communications Toolbox (CTB) is Apple's attempt to standardize the tools and interface for Macintosh telecommunications. Many recent Mac telecom programs, including ClarisWorks, use the CTB. Because CTB programs have a similar interface, it's easy for the user to move from one to the other. Because CTB tools are standardized and modular, you can mix and match tools from different programs, and add functionality to a program by adding more tools. There are four aspects to the CTB: Port manager Used to locate non-standard ports, such as the internal modem in a PowerBook. An application that uses the CTB port manager is said to be CTB aware. An application can use the port manager without using CTB tools. ZTerm is an example of such a program. Connection manager Controls the connection of your computer to another computer, usually through a modem, but some tools allow connection across local area networks (LANs) and wide area networks (LANs). An example is the Apple Modem Tool included with ClarisWorks. Terminal manager Controls the appearance of information onscreen. An example is the VT102 tool included with ClarisWorks. File Transfer manager Controls the transfer of files between your computer and the host computer. Examples include the XMODEM and Kermit tools included with ClarisWorks. Use of the CTB with System 6 requires the the CTB init. System 7 includes built-in support for the CTB, and only the tools are necessary. Under System 6, CTB tools are stored in the Communications folder inside the System Folder. Under System 7, CTB tools are stored in the Extensions folder inside the System Folder. Note, however, that CTB tools aren't really extensions. They're external code stored in the Extensions folder so that programs can easily find them. 7.02 Why isn't there a setting for 14400 or 28800? Surprisingly few telecommunications programs offer a 14400 setting, though that seems to be changing. Even fewer offer 28800. If you're using a 14.4 modem to call another 14.4 modem, set the speed to 19200 or faster. If you're using a 28.8 modem to call another 28.8 modem, use 38400 or faster. 7.03 How do I change the modem initialization string? Choose Connection from the Settings menu. Make sure Apple Modem Tool is selected. From the Modem popup menu, choose Modify this menu. If your modem is listed, doubleclick it. Otherwise, click Add to create an entry for your modem. ClarisWorks will present a dialog box for editing the init string. 7.04 Why don't the arrow keys work on my PowerBook? It's a bug in Apple's VT102 Tool. madole@aol.com wrote a fix, though it requires ResEdit to install. You can find this and other useful Communications Toolbox goodies at MarkSpace Softworks FTP site at ftp://ftp.netcom.com/pub/mspace/ . ResEdit is available on major online services, and via FTP from ftp.support.apple.com. 7.05 How can I type AT commands to the modem? First, choose Connection from the Settings menu and choose Serial Tool from the Method popup menu. Then choose Open Connection from the Session menu. If you've done everything right, the modem will respond with OK when you type AT and press the return key. 7.06 Where can I get new file transfer tools (ZModem, YModem, etc.)? Glenn Howes' YModem Tool GH and Brian Hall's Mark/Space ZMODEM Tool demo are widely available on the networks. The ZMODEM Tool demo allows unlimited downloading, but no uploading, and includes instructions for ordering the full version. 7.07 Where can I get new connection tools (Telnet, etc.)? Tim Endries' TGE TCP Tool is widely available. 7.08 Where can I get new terminal tools (VT220, etc.)? There is a demo of a VT420/ANSI tool available online. 7.09 Communications tips *The Apple Modem Tool is slow to dial and slow to hang up. The Hayes Modem Tool is much faster, and is available wherever you find Mac freeware and shareware. *I love ClarisWorks, but I prefer ZTerm for communications work. ZTerm is shareware, and offers VT100, ANSI, X-, Y-, and Z-modem, Kermit, scripting, and macros. I keep the latest version of ZTerm and the ZTerm FAQ at my FTP site, usit.net, in the pub/lesjones directory. 8.00 About this Document 8.01 Contacting the author My preferred email address is macfaq@aol.com. I can also be reached at lesjones@usit.net. Binaries should be sent to that address. Please note that I do not work for Claris. 8.02 Where to find this and other FAQs by the author I have an FTP site at usit.net in the pub/lesjones directory. The URL for the site is: ftp://usit.net/pub/lesjones/ The URL for this document is: ftp://usit.net/pub/lesjones/clarisworks-faq.txt 8.03 Legal notices This publication is copyright 1995 by Leslie Jones of Softwords. All rights reserved. Unmodified copies of this publication may be distributed electronically, and may be uploaded to nonprofit BBSes, to FTP sites that allow anonymous login, and to commercial online services that charge no more than a normal connect fee for downloading files. Distribution on physical media, including but not limited to paper, floppy disk, and CD-ROM, is prohibited without written permission from the author, Leslie Jones. This restriction does not prohibit individuals from making single copies for friends or for personal use. Permission is granted to nonprofit user groups to distribute unmodified copies of this publication with their shareware collections. Permission is also granted to the moderators and archivists of the sumex-aim archives at Stanford University to include unmodified copies of this publication on the Info-Mac CD-ROM.Anyone else who wants to distribute the FAQ on physical media should contact me. Trademark Notice This publication contains the names of trademarked products. The trademarks are the property of their respective owners, and are used here only in an editorial capacity. Disclaimer of Warranty Every attempt has been made to provide accurate information, but Leslie Jones, Softwords, and the contributors accept no responsibility for actions resulting from the use of this information. The person using this information assumes all liability. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS, WITH NO WARRANTY OF ANY KIND.